thank you for your reply thus far. We've found where the problem was. It seemed that the minute we use HTML Email, the email does not get sent out. We've contacted the hosting provider and accordingto them we do not have access to shell script. We are not duplicating a simple contact form without flexi auth to test whether it works with html and if it does not then that means it is class problem with CI.
Thank you for your your help and we wish you lost of success
cheers
Ashar
