Ticketclaw - Support ticket script

Ticketclaw - Support ticket script

desbest
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Posts: 64
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07-03-2017, 01:56 AM

(07-01-2017, 05:03 PM)PaulD Wrote: How does the customer access the ticket again to leave additional information?

They are emailed when their ticket is replied to with a link that allows them to access their ticket. They must wait for the first reply to access their ticket.

Messages In This Thread

Ticketclaw - Support ticket script - by desbest - 07-01-2017, 01:42 PM

RE: Ticketclaw - Support ticket script - by PaulD - 07-01-2017, 05:03 PM

RE: Ticketclaw - Support ticket script - by desbest - 07-03-2017, 01:56 AM