Helpdesk System - Printable Version +- CodeIgniter Forums (https://forum.codeigniter.com) +-- Forum: Archived Discussions (https://forum.codeigniter.com/forumdisplay.php?fid=20) +--- Forum: Archived General Discussion (https://forum.codeigniter.com/forumdisplay.php?fid=21) +--- Thread: Helpdesk System (/showthread.php?tid=57548) |
Helpdesk System - El Forum - 03-22-2013 [eluser]PixelPanic[/eluser] Hello I'm about to use Codeigniter to create a helpdesk system. I have already created a a CMS System designed around Radio Stations. But would love to create a helpdesk ticket system so DJ's can request help. However I was wondering how can I get codeigniter to monitor a mailbox so when something comes in it creates a ticket. As that feature would be ideal. Whats the best way to go about this? Helpdesk System - El Forum - 03-22-2013 [eluser]InsiteFX[/eluser] You would need to setup cron jobs on the server to do this. Helpdesk System - El Forum - 03-23-2013 [eluser]TheFuzzy0ne[/eluser] Alternatively, you can set up a contact form, so messages will be stored in the database and your app can send a notification when a new ticket is opened. |