the created model does not work 'User'

Good find! $useSoftDeletes will always presuppose the `deleted` column. For future troubleshooting, if you get "Whoops! We seem to have hit a snag." you can get to the underlying error by checking the log files (might require enabling logging, https://codeigniter4.github.io/CodeIgnit...gging.html) or by setting your environment to "development" which will display the error directly (https://codeigniter4.github.io/CodeIgnit...ments.html).