Helpdesk System

#1
[eluser]PixelPanic[/eluser]
Hello

I'm about to use Codeigniter to create a helpdesk system.
I have already created a a CMS System designed around Radio Stations. But would love to create a helpdesk ticket system so DJ's can request help.

However I was wondering how can I get codeigniter to monitor a mailbox so when something comes in it creates a ticket. As that feature would be ideal.

Whats the best way to go about this?

#2
[eluser]InsiteFX[/eluser]
You would need to setup cron jobs on the server to do this.

#3
[eluser]TheFuzzy0ne[/eluser]
Alternatively, you can set up a contact form, so messages will be stored in the database and your app can send a notification when a new ticket is opened.


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