Helpdesk System


I'm about to use Codeigniter to create a helpdesk system.
I have already created a a CMS System designed around Radio Stations. But would love to create a helpdesk ticket system so DJ's can request help.

However I was wondering how can I get codeigniter to monitor a mailbox so when something comes in it creates a ticket. As that feature would be ideal.

Whats the best way to go about this?

You would need to setup cron jobs on the server to do this.

Alternatively, you can set up a contact form, so messages will be stored in the database and your app can send a notification when a new ticket is opened.

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