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Shipping rates not displayed when using api

Hi, would like to enquire on the possible cause of why when customers from another website for example wants to see shipping rates from our website using api, it doesn't display the shipping rates? Thanks.

How could we possibly know anything about your API? Post some code.

OMG, some people really believe we can accesss the code on any server from anywhere in the world and fix any problem without knowing anything.

@Sophia, please be more specific.
On the package it said needs Windows 7 or better. So I installed Linux.

Darn I lost my crystal ball again.
What did you Try? What did you Get? What did you Expect?

Joined CodeIgniter Community 2009.  ( Skype: insitfx )

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