[split] sitemap

Hi there,

I am a new user of this thread and I have no idea of using this platform, i.e. Codeigniter. I am facing an issue repeatedly, and it's about submitting the sitemap to the website. 

I have 2 websites that are made by developers but look like they don't are expertise in this thing.  Well, the issue is- I submitted a sitemap to the website with the help of developers and when I am checking this sitemap with domainname/sitemap.xml it shows the exact file of sitemap that should be in the exact format but when I am submitting this Google Search Console(GSC), it shows an error that sitemap couldn't fetch or general HTTP error. and apart from that, it shows that "Sitemap could not be read". What should I do now to resolve this issue? Please help me with this.

Thank You,
Raveena

Hi, Raveena.
You're under wrong thread here (this title is about problems related to website: codeigniter.com) but please check for Robots.txt and allow Google bots for your problem.