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Digital products and credit card theft
#1

[eluser]johnwbaxter[/eluser]
I have a shop that sells digital goods. You pay your money, you can download your product instantly.

Trouble is, i have recently had a few people buy who have used cloned / stolen credit cards. The credit card is accepted by the payment processor and tells my shop that all is well, so the shop releases access to the product.

A few hours later the person who's credit card it is notifies the payment processor that the transaction was fraudulent and i refund their money, but obviously someone else has got my product that i can't get back or trace who has it.

I'm wondering if i should put a 10 (or more) hour delay between people paying and actually delivering their product. This would be a shame as i would like it to be available to the purchaser as soon as they have paid.

Does anyone have any experience of this or any advice they could slip my way?


Messages In This Thread
Digital products and credit card theft - by El Forum - 06-05-2008, 02:05 AM
Digital products and credit card theft - by El Forum - 06-05-2008, 03:44 AM
Digital products and credit card theft - by El Forum - 06-05-2008, 05:19 AM
Digital products and credit card theft - by El Forum - 06-05-2008, 06:51 AM
Digital products and credit card theft - by El Forum - 06-05-2008, 06:56 AM



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