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HelpDeskz - free ticketing software
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For private articles how would you go about editing them or even viewing them as a logged-in staff member? I went ahead and downloaded/installed this on a test server and I have to say that it's very robust! So far the only things that I noticed were the replies from emails (client hitting reply from their inbox) adds the RE: [TICKET NUIMBER] which creates it as a new ticket, and the inability to view/edit the private articles. Other than that - I can't find anything else really "bug-wise". Great job!

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RE: HelpDeskz - free ticketing software - by {e}aksquad - 01-19-2021, 11:30 AM

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