HELPDESK needed |
Hi all,
a helpdesk system is urgently needed for an environmental organisation (important, but without any budget). Incomming emails with attachments shall be seen, edited and answered by a small team of 'agents'. Could anyone recommend an existing OS CI application or share a script? Every help appreciated! Bests, Jan
@JanFromHamburg,
I don't know of a CI created one but https://github.com/osTicket/osTicket is excellent. I have used it multiple times and it has exceeded mine and the customers expectations. |
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